Passive call center - another way to the complexity of our services. We try to stay one step ahead and provide our clients with services to the maximum extent and quality performance. We come up with another offer in the area of providing the services of the registered office or place of business - passive telemarketing a call center.
Outsourcing passive telemarketing, live operator
Don't you have time, technical background or possibilities to receive incoming calls? Contact us to ensure that your clients can interact immediately with you through our trained operators.
Passive telemarketing, passive call center - Prague, Brno, 800 lines and more
We provide passive telemarketing, customer line and call centre servicesPassive telemarketing, reception services, hotline, client lines, order lines, sales support, information lines, competition lines, technical support, customer care service and other Call Centre services with live operators are provided on Prague and Brno numbers or on colour lines such as Green Line 800 for free calls. We will be happy to set up a line for you on the selected number.
Telephone lines to choose from:
- Green Line (800 XXX XXX) Free number for calling customers
- Blue line (810 XXX XXX, 844 XXX XXX) © Call costs are shared by the caller and the contracting authority
- White Line (848 XXX XXX, 840 XXX XXX, 841 XXX, 842 XXX XXX, 12XXX, 14XXX) © well memorable universal number, pay caller
- Prague Line (226 80X XXX) © well memorable number, caller valid
- Brno Line (511 19X XXX) © well-remembered number, caller valid
Automatic call assignment, live operator, live assistant - tailored to your needs
Your call will be answered as if the caller was calling directly to your company and your staff. We'll follow your assignment exactly. According to your selected telephone number, you will automatically assign the line towards trained operators. Of course there is a performance for the caller according to your assignment.
Instant call records, Call reports according to your wishes
We will record the message immediately after the call to the Assistantka24.cz portal, where you will be able to log in to your access data. Information about incoming call will be sent to your registered email at the same time. In case of your interest, we can also submit this information by phone or by text message. You don't have to worry so much that you wouldn't be informed about the call in time. In addition to informing about your call to your email, phone and to the Assistant24.cz portal, we can process your call overviews in your selected frequency.
| COMPETITIVE RECEPTION | CALL CENTRUM | CONTACT CALL CENTER | |
| Monthly price - payment for quarter / year | 690 CZK / 560 CZK | 1990 CZK / 1790 CZK | individual price |
| Number of calls/day | up to 10 | up to 30 | over 30 |
| Corporate Greetings | yes | yes | yes |
| Live Assistant / Operator | yes | yes | yes |
| Performance on behalf of the client | yes | yes | yes |
| Prague / Brno line | included | included | included |
| Line 800 | for a fee | for a fee | for a fee |
| Informing about the call - email | included | included | included |
| Bonus - receiving shipments (Prague) | included | included | included |
| Product/Service training | Basic (manual) | Basic (manual) | individual |
| Possibility of a corporate line with voice selection | for a fee of CZK 10,000 | for a fee of CZK 10,000 | for a fee of CZK 10,000 |
| Exchanges | according to operating time SIDLOPROFIRMY.CZ | according to operating time SIDLOPROFIRMY.CZ | 24 hours a day, more operators |
| Possibility to connect to the CRM system of the client | no | no | yes |